Clients of winning agencies are 2.5x more likely to be completely satisfied.
Denver, Colorado – ROLINC Staffing, a Colorado leader for targeted staffing of the industrial and telecommunications industries, announced they have won Inavero’s Best of Staffing® Client Award for providing superior service to their clients.
Presented in partnership with CareerBuilder, Inavero’s Best of Staffing Client winners have proven to be industry leaders in service quality. The award is based solely on the ratings given to them by their clients. On average, clients of winning agencies are 2.5 times more likely to be completely satisfied with services provided compared to non-winning agencies.
ROLINC received satisfaction scores of 9 or 10 out of 10 from 71% of their clients, significantly higher than the industry’s average of 29%. Award winners make up less than 2% of all staffing agencies in the U.S. and Canada who earned the Best of Staffing Award for service excellence.
Other key results include:
- 8.9 average score from 49 clients
- 92% of clients responded that ROLINC provides realistic expectations on open positions
- 88% of clients responded that ROLINC submits qualified candidates that meet requirements
- 86% of clients who took the survey gave ROLINC a Net Promoter® score of 8, 9 or 10
“While it is most definitely an honor to receive this award, it is really more about what this award represents on behalf of the partnerships that ROLINC Staffing enjoys with its clients,” said Adrian Dominguez, ROLINC’s Chief Operating Officer. “Trust is something that’s forged over time while in the trenches alongside our clients in the endless effort to seek out the top talent for them. This award shows we have been blessed to have gained the trust of a majority of our clients and for that, we are so thankful.”
“Staffing firms are giving top companies a competitive advantage as they search for talent in North America,” said Inavero’s CEO Eric Gregg. “The 2017 Best of Staffing winners have achieved exceptionally high levels of satisfaction and I’m proud to feature them on BestofStaffing.com.”
Here’s what our clients are saying:
Scott, warehouse manager: “I have worked with the local team here in Denver for a long time. They have always been very responsive to my requests and have helped me fill multiple positions over the years and some of those people are still employed by us to this day. Great job!”
Alan, facilities manager: “The 18+ months of experience working and growing our relationship. This has allowed us to learn from one another the in’s and out’s of communication, quality of staff, specifications and a myriad of other items that would not have been attainable without the level of trust we have built together.”
Read what more ROLINC clients have to say about our great service.
ROLINC Staffing provides targeted talent solutions for structured cabling, manufacturing, distribution and construction companies as well as government facilities, and helps career-seekers find jobs within those industries. ROLINC also offers solutions for HR, safety, cost containment and other employment solutions and best practices.
Founded in 1991 in Englewood, CO, ROLINC was a firm ahead of its time trying to connect businesses with qualified candidates through an exclusive online network: Resumes On-Line, Inc. (ROLINC). In 1993, we transitioned away from the online database model. Instead, we focused on becoming a niche staffing firm starting in telecom and moving into skilled trades, construction trades and industrial services.
Reach out to ROLINC today if you are seeking talented staffing solutions as an employer or pursuing a position that uses your targeted skills. We strive to hit the mark!
About Inavero’s Best of Staffing
Inavero’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based completely on the ratings given to them by their clients and job candidates. Award winners are showcased by city and area of expertise on BestofStaffing.com – an online resource for hiring professionals and job seekers to find the best staffing agencies to call when they are in need.
Inavero administers more staffing agency client and talent satisfaction surveys than any other firm in the world. Inavero’s team reports on over 1.2 million satisfaction surveys from staffing agency clients and talent each year, and the company serves as the American Staffing Association’s exclusive service quality partner.
For more information, please contact:
Alexis Brady, Marketing Specialist